Marketing Services Manager - Remote

Overview

As a Marketing Services Manager at Toast, you will lead a team dedicated to helping restaurants improve their marketing operations and drive growth.

In Short

• Manage and develop a team of Marketing Success Managers.
• Oversee quality assurance of marketing campaigns.
• Implement innovative processes to enhance team performance.
• Drive customer growth through strategic reviews.
• Foster a high-performing team culture.
• Utilize communication and interpersonal skills effectively.
• Embrace technology and process-oriented leadership.
• Demonstrate project management and multitasking abilities.
• Encourage personal development in a high-growth environment.
• Hospitality experience is a plus.

Requirements

• 8+ years in customer success or marketing.
• 2+ years of team leadership experience.
• Track record of process improvement and capacity planning.
• Strong communication and writing skills.
• Ability to operate strategically and tactically.
• Creative and analytical mindset.
• Enthusiasm for technology and learning.
• Experience in the hospitality industry is a bonus.

Benefits

• Competitive compensation and benefits.
• Focus on employee well-being and flexibility.
• Inclusive and diverse workplace culture.
• Opportunities for professional growth.
• Access to AI tools to enhance productivity.