Customer Service Representative - Remote

Overview

The Customer Service Representative will be responsible for providing excellent, efficient, and consistent customer support across all channels while working remotely from Manila, Philippines.

In Short

• Support the Customer Service Department in various functions.
• Handle customer inquiries via phone and ticketing systems.
• Assist with order and return inquiries.
• Work in a dynamic and entrepreneurial environment.
• Must be available for shifts in Pacific Standard Time.
• Requires high-speed internet and a quiet workspace.
• Minimum of 1 year experience in a fast-paced call center.
• Adaptability and strong communication skills are essential.
• Experience in the automotive industry is preferred.
• Bilingual in Spanish and English is a plus.

Requirements

• High School Diploma or equivalent.
• No disciplinary actions in the past 90 days.
• Must have a high-speed Wi-Fi connection.
• 1 year experience in a call center environment.

Benefits

• Work remotely from anywhere in the Philippines.
• Be part of a fast-growing e-commerce company.
• Opportunity to contribute to customer satisfaction and service innovation.