Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted 7 days ago
Customer Service
Full Time
Philippines

Overview

The Customer Service Representative will be responsible for providing excellent, efficient, and consistent customer support across all channels while working remotely from Manila, Philippines.

In Short

  • Support the Customer Service Department in various functions.
  • Handle customer inquiries via phone and ticketing systems.
  • Assist with order and return inquiries.
  • Work in a dynamic and entrepreneurial environment.
  • Must be available for shifts in Pacific Standard Time.
  • Requires high-speed internet and a quiet workspace.
  • Minimum of 1 year experience in a fast-paced call center.
  • Adaptability and strong communication skills are essential.
  • Experience in the automotive industry is preferred.
  • Bilingual in Spanish and English is a plus.

Requirements

  • High School Diploma or equivalent.
  • No disciplinary actions in the past 90 days.
  • Must have a high-speed Wi-Fi connection.
  • 1 year experience in a call center environment.

Benefits

  • Work remotely from anywhere in the Philippines.
  • Be part of a fast-growing e-commerce company.
  • Opportunity to contribute to customer satisfaction and service innovation.
tires-easy.com logo

tires-easy.com

Tires Easy is a pioneering company in the automotive e-commerce industry, dedicated to transforming the tire buying experience through innovative delivery methods and exceptional customer service. With a wide selection of top-name brands and budget-friendly options, Tires Easy aims to meet the diverse needs of its customers. As one of the fastest-growing e-commerce companies in the US, the company values a dynamic and collaborative work environment, where team members can contribute to its mission of customer satisfaction and operational excellence.

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