Customer Service Representative - Remote

Overview

As a Customer Service Representative at DuPont, you will be responsible for processing customer orders and ensuring customer satisfaction through effective communication and data management.

In Short

• Receive and process customer orders in compliance with sales policies.
• Perform data-entry activities in SAP.
• Monitor open order reports for data accuracy.
• Execute quality control checks on orders.
• Engage with internal and external stakeholders.
• Support e-commerce implementation.
• Back-up team members as needed.
• Work in a stimulating international environment.
• Opportunities for personal and professional growth.
• Competitive salary and benefits package.

Requirements

• Bachelor's degree preferred.
• Fluency in English; knowledge of French and Dutch is an asset.
• Good command of SAP; experience in Customer Service is a plus.
• Strong communication and interpersonal skills.
• Excellent planning and organization skills.
• Self-motivated and stress-resistant.
• Quick learner, especially with IT systems.
• Accurate worker with attention to detail.

Benefits

• International work environment.
• Engaging colleagues and customers.
• Good accessibility by car and train.
• Comprehensive benefits package.
• Ongoing learning opportunities.
• Career experiences across different functions.