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IT Operations Analyst - Remote

Posted 1 week ago
DevOps / Sysadmin
Full Time
USA
$55,000 - $65,000/year

Overview

The IT Operations Analyst at Tinuiti will provide essential technical support for end-user computing and assist with IT projects, contributing to the overall efficiency and effectiveness of the organization.

In Short

  • Provide hands-on support for Windows and macOS systems.
  • Assist with cloud applications like Google Workspace and Zoom.
  • Troubleshoot basic network issues.
  • Manage user accounts and device provisioning.
  • Collaborate across departments to assist non-technical teams.
  • Contribute to IT projects and enhance team efficiency.
  • Diagnose and resolve common IT issues independently.
  • Document recurring issues and solutions for future reference.
  • Maintain compliance with company protocols and security standards.
  • Engage in continuous learning and professional development.

Requirements

  • Industry certifications such as CompTIA A+, Network+, or Google IT Support.
  • Basic knowledge of IT systems, hardware, and software.
  • Experience with cloud applications support.
  • Understanding of networking principles and troubleshooting.
  • Strong organizational and communication skills.
  • Desire to learn and grow in IT operations.
  • Familiarity with directory services like Active Directory is a plus.
  • Experience with system administration tasks preferred.

Benefits

  • Unlimited PTO for work-life balance.
  • Comprehensive healthcare benefits.
  • Retirement match program.
  • Wellness perks and learning opportunities.
  • Fully remote work environment.

Tinuiti

Tinuiti

Tinuiti is the largest independent performance marketing firm specializing in Streaming TV, Google, Meta, and Amazon, managing nearly $4 billion in digital media with a workforce of over 1,200 employees. The company excels in various digital marketing channels, including search, social media, Amazon marketplaces, and more, emphasizing a culture of growth and happiness for clients, employees, and partners. Tinuiti's core values—Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change—foster a collaborative and enjoyable work environment. The firm supports a fully remote work model and prioritizes work-life balance, offering unlimited paid time off and comprehensive benefits.

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