Operations Manager/Chief of Staff - Remote

Overview

We are looking for a proactive and highly organized individual to step into the dual role of Operations Manager and Chief of Staff. This position is ideal for someone who thrives in chaos, has a strong attention to detail, and can effectively balance between strategy and execution.

In Short

• Oversee operations, ensuring smooth execution across projects.
• Help build weekly and bi-weekly call agendas.
• Manage internal tools like ClickUp, Slack, and Google Drive.
• Automate tasks to streamline workflows and reduce friction.
• Organize and refine internal SOPs for clarity and efficiency.
• Develop workflows for various departments.
• Host 1:1 check-ins for team feedback and process improvement.
• Collaborate with external software reps to optimize tool usage.
• Ensure consistent communication and progress tracking across teams.

Requirements

• 3-5 years of freelancing or operations management experience.
• Strong written and verbal English communication skills (C1-C2 level).
• Experience in e-commerce or digital operations preferred.
• Strong organizational, project management, and communication skills.
• High Conscientiousness on the DISC assessment.
• Ability to work independently and handle ambiguity.
• Experience using productivity tools such as ClickUp.
• Proactive, detail-oriented, and structured mindset.
• Comfortable with various digital marketing tools.
• Experience in process optimization and workflow development.

Benefits

• Work from anywhere in a remote environment.
• Full-time commitment with a flexible schedule.
• Opportunity to work with a diverse international team.
• Engage in a role that combines strategy and execution.
• Be part of a company focused on leveraging global talent.