Staff Operations Manager - Remote

Overview

We are looking for craft-minded, innovation-oriented, entrepreneurial souls to reinforce our Staff Operations. You will take charge of one of the most critical teams in Superside—Staffing and Capacity Planning. This role demands a strategic vision to drive operational excellence, working with Senior Leadership to ensure that Staffing enhances the customer experience and scales alongside our rapid growth.

In Short

• Lead the Staffing and Capacity Planning team.
• Drive operational excellence in staffing processes.
• Collaborate with Senior Leadership.
• Enhance customer experience through effective staffing.
• Focus on analytics and human-centered design.
• Improve core services and team efficiency.
• Deliver high-quality results reflecting company values.
• Impact people, customers, and business significantly.
• Work in a high-stakes environment.
• Be part of a rapidly growing organization.

Requirements

• Experience in staffing and capacity planning.
• Strong analytical skills.
• Passion for human-centered design.
• Strategic vision and leadership capabilities.
• Ability to work in a fast-paced environment.
• Excellent communication skills.
• Proven track record in operational excellence.
• Experience in a high-growth company.
• Ability to collaborate with senior leadership.
• Commitment to company values of speed, precision, and creative excellence.

Benefits

• Opportunity to impact the organization significantly.
• Work with a talented and innovative team.
• Engage in a dynamic and fast-paced work environment.
• Professional growth and development opportunities.
• Competitive salary and benefits package.
• Flexible work arrangements.
• Access to resources for personal and professional development.
• Collaborative and inclusive company culture.
• Work on meaningful projects that align with your values.
• Be part of a company that values creativity and excellence.