Bilingual Administrative Assistant - Remote

Overview

This role involves providing administrative support and telephonic assistance to members and providers in the healthcare sector, focusing on enhancing the cancer care experience.

In Short

• Handle inbound & outbound calls, text messages, secure emails, and faxes.
• Provide administrative support by generating member reports and data entry.
• Connect members to their Care Team.
• Work remotely with eligibility for Nashville office.
• Must have telephonic support experience in healthcare or customer service.
• Effective communication and organizational skills are essential.
• Bilingual in English and Spanish is required.
• Full-time position with a pay rate of $19.23/hour.
• Benefits include medical, dental, and vision insurance.
• Commitment to diversity and inclusion in healthcare.

Requirements

• 1+ year of telephonic support experience.
• Bilingual in English and Spanish.
• Strong organizational skills.
• Effective listener and communicator.
• Comfortable with ambiguity in fast-paced environments.
• Desire to learn new technologies.
• Able to prioritize member needs.
• Growth mindset and commitment to a positive environment.

Benefits

• Medical, dental, and vision insurance plans.
• Generous vacation policy.
• Remote work flexibility.
• Commitment to diversity and inclusion.
• Supportive work culture focused on member care.