Technical Training Specialist - Remote

Overview

The Technical Training Specialist is responsible for designing and delivering comprehensive training programs to ensure employees have the necessary skills to excel in their roles.

In Short

• Design and deliver onboarding programs for new employees.
• Implement continuing education and professional development programs.
• Create training for products and services to ensure employee proficiency.
• Develop training modules for managerial skills enhancement.
• Establish and manage certification programs for career growth.
• Maintain records of employee certifications and training completions.
• Evaluate training programs for effectiveness and improvement.
• Provide ongoing coaching and support for best practices.
• Collaborate with product teams for training content updates.
• Organize training sessions on industry best practices.

Requirements

• Experience as a Technical Training Specialist or similar role.
• Knowledge of IT services and best practices in an MSP environment.
• Excellent presentation and communication skills.
• Experience designing and implementing training programs.
• Familiarity with certification programs and tracking tools.
• Proficiency in Learning Management Systems (LMS).
• Strong organizational skills for managing multiple initiatives.

Benefits

• Opportunity to develop valuable skills and advance your career.
• Supportive work environment focused on employee growth.
• Engaging and dynamic workplace culture.
• Access to training and development resources.
• Collaboration with talented professionals in the industry.