Vendor & Dispatch Coordinator - Remote

Overview

The Vendor & Dispatch Coordinator serves as the primary point of contact for all subcontractor communications, ensuring prompt scheduling, competitive pricing, timely arrivals, and reliable completion of all daily dispatches.

In Short

• Schedule appropriate subcontractor resources to dispatch service orders in a timely manner.
• Monitor and respond to incoming subcontractor calls, texts, and emails.
• Maintain accurate, up-to-date service order records.
• Communicate technician schedules and real-time issues with internal teams.
• Retrieve and track required documentation from subcontractors.
• Respond to customer service requests effectively.
• Collaborate with coworkers to ensure complete coverage of dispatch needs.
• Source and onboard new subcontractors as needed.
• Negotiate labor rates with subcontractors.
• Accurately enter and manage data across multiple platforms.

Requirements

• Strong organizational and communication skills.
• Ability to manage multiple requests across various time zones.
• Proactive approach to problem-solving.
• Ability to work accurately and independently.
• Strong sense of urgency.

Benefits

• Training provided on dispatch platforms.
• Collaborative team environment.
• Opportunity to build strong relationships with subcontractors and clients.