Dispatch Coordinator - Remote

Overview

The Dispatch Coordinator is responsible for efficiently scheduling and dispatching drivers, vehicles, or service personnel to customer locations, ensuring on-time delivery or service and optimizing routes.

In Short

• Coordinate and schedule dispatch of drivers and service technicians.
• Monitor real-time locations of vehicles using GPS or tracking systems.
• Communicate effectively with drivers to provide updates and instructions.
• Optimize routing and scheduling to reduce costs and improve delivery/service times.
• Maintain accurate records of dispatch activities and vehicle logs.
• Liaise with internal departments to meet service requirements.
• Handle emergency or unexpected issues calmly and professionally.
• Ensure compliance with company policies and safety standards.
• Use dispatch software to enter, update, and track job assignments.

Requirements

• Experience in dispatch coordination or logistics.
• Strong communication skills.
• Ability to work under pressure and handle emergencies.
• Familiarity with GPS and dispatch software.
• Attention to detail and accuracy in record-keeping.

Benefits

• Flexible working hours.
• Opportunity to work remotely.
• Supportive team environment.