Customer Relations Manager in Healthcare - Remote

Overview

The Customer Relations Manager (CRM) in healthcare is responsible for fostering strong relationships between patients, providers, and healthcare organizations, ensuring high-quality customer service and enhancing partner satisfaction.

In Short

• Full-time position with a hybrid setup.
• Compensation up to $90,000 per year DOE.
• Focus on building relationships with patients and providers.
• Monitor and analyze partner feedback for service improvement.
• Facilitate meetings with stakeholders to improve coordination.
• Track KPIs related to patient satisfaction.
• Career advancement opportunities available.
• Benefits include health insurance and 401k match.
• Requires a Bachelor’s degree in a related field.
• Minimum of 5 years in customer service or healthcare management.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, Communications, or a related field (Master’s preferred).
• Minimum of 5 years in customer service, patient relations, or healthcare management.
• Strong understanding of healthcare operations and regulatory compliance.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Tech savvy with strong computer skills.
• Experience in Business Operations/Organization.
• Team building skills and ability to multitask.
• Personable and works well with team members.
• Autonomous and independent.

Benefits

• $80,000-$90,000/year DOE.
• Health Insurance.
• 401k with employer match.