Customer Relationship Manager - Remote

Overview

This position is for a Customer Relationship Manager who will be responsible for ensuring an excellent customer experience and managing the entire process from proposal to certification.

In Short

• Full-time position in Leverkusen, Germany.
• Manage customer relationships and ensure a high-quality service.
• Plan audits and oversee the certification process.
• Maintain accurate data in internal systems.
• Build strong relationships with customers through proactive communication.
• Understand company products and services to provide excellent service.
• Requires a completed commercial vocational training.
• Excellent communication skills in German and English.
• Ability to negotiate and communicate effectively with customers.
• Opportunity to work 20% remotely after the probation period.

Requirements

• Completed commercial vocational training.
• Very good communication skills in German and English.
• Ability to communicate and negotiate effectively with customers.
• Structured and precise working style.
• Experience with Business Operating Systems is a plus.
• Good German language skills (at least C1 level).

Benefits

• Annual salary between 35000 € and 39000 €.
• Permanent position directly with the client.
• Opportunity to work 20% remotely after the probation period.
• Personal project support.
• Entry into DAX companies and leading medium-sized businesses.
• Diverse training opportunities in the e-Academy.
• Individual coaching for client interviews.
• Up to 2,000 € bonus for referrals.
• Exclusive job offers.
• Networking in various industries.