ePAC Technical Trainer - Remote

Overview

The ePAC Technical Trainer is responsible for designing, developing, and delivering technical training programs focused on emerging technologies, playing a vital role in the training and development of a highly skilled workforce.

In Short

• Deliver new hire training for key functions of the business
• Design and deliver comprehensive training programs to all levels of personnel
• Develop learning materials including manuals, tutorials, SOPs, playbooks, assessments, and interactive e-learning content
• Conduct live and virtual training sessions for internal teams, clients, or third-party vendors
• Tailor training delivery based on audience roles
• Assess training needs through job analysis and regular consultation with stakeholders
• Monitor and evaluate training effectiveness, gather feedback, and adjust programs as needed
• Identify and implement best practices to enhance training effectiveness
• Provide post-training support and act as a subject matter expert (SME) for technical questions
• Keep stakeholders and leadership informed about training initiatives and progress

Requirements

• 3+ years of experience in learning, operations, maintenance, or training
• Experience in creation or delivery of technical training for diverse audiences
• Excellent presentation, communication, and facilitation skills
• Strong stakeholder management and team development abilities
• Proficient with learning management systems (LMS), authoring tools, and virtual collaboration tools (e.g., Zoom, Microsoft Teams, etc.)
• Instructional design certification or relevant training certifications

Benefits

• Fully remote
• Up to 75% local and domestic travel
• Collaborative, fast-paced environment