Director of Client Services - Virtasant - Remote

Overview

The Director of Client Services role at Virtasant is designed for a passionate and engaged storyteller, with a well-rounded understanding of business technology and software. This is a leadership position where you will build strong client relationships, drive the expansion of existing client accounts by identifying potential opportunities for new business, and focus on the successful delivery of ongoing projects in the portfolio.

In Short

• Build strong, long-lasting relationships with key clients and stakeholders.
• Drive tailored solutions to address customer needs.
• Own and be accountable for the delivery of services and outcomes for clients.
• Develop and execute account strategies and growth plans.
• Drive revenue growth and expansion of existing client accounts.
• Enable, mentor, and coach account teams to achieve client success.

Requirements

• Native English speaker and writer.
• 5-10 years of experience in a consulting or client services lead role related to cloud, software development or technology services.
• Proven experience in developing customer-stakeholder relationships.
• Experience in solution management, planning, and growing accounts.
• Demonstrated professional and executive presence.
• A well-rounded understanding of the business technology landscape.
• Creativity and experience in developing and shaping solutions.
• Demonstrated success growing a portfolio by shaping and selling complex technology projects.
• Led or supported revenue generation activities with a successful track record of portfolio growth.

Benefits

• Fully remote job with occasional travel required.