Bilingual Tier 1 Scheduler - Remote

Overview

The IMA Group is seeking a highly organized and detail-oriented Bilingual Tier 1 Scheduler to join their team. This role is essential for efficiently scheduling medical and psychological examination appointments while managing calls.

In Short

• Coordinate and schedule appointments for clients.
• Interface with clients and healthcare professionals.
• Maintain scheduling information accurately.
• Resolve scheduling conflicts proactively.
• Keep detailed records of appointments and communications.

Requirements

• High school diploma or equivalent.
• One year of clerical and telephone experience.
• Proficiency with computer hardware and software.
• Bilingual in English and Spanish is required.
• Previous experience in scheduling or customer service roles preferred.

Benefits

• Comprehensive Health, Dental, and Vision Insurance.
• Generous paid time off and holidays.
• 401k plan with employer matching.
• Flexible Spending Account and Life Insurance options.
• Paid maternity and parental leave.