Bilingual Virtual Assistant Scheduler - Remote

Overview

This position offers the chance to work remotely while being an integral part of a dynamic team at Therapy Tree, where we provide evidence-based therapy tailored to meet individual needs.

In Short

• Work remotely as a Bilingual Virtual Assistant Scheduler.
• Enhance your skills in a supportive environment.
• Answer and make calls in Spanish and English.
• Schedule, reschedule, and confirm therapy appointments.
• Respond to inquiries via phone, email, and messaging platforms.
• Maintain scheduling records in internal systems.
• Coordinate with therapists regarding availability.
• Handle last-minute cancellations and reassignments.
• Assist with follow-up calls and reminders.
• Must have a reliable internet connection and a quiet workspace.

Requirements

• Fluent in Spanish and English with excellent communication skills.
• Prior experience in customer service, healthcare, or scheduling roles preferred.
• Familiarity with Google Workspace, Zoom, and scheduling software.
• Strong organizational and multitasking skills.
• Patient, empathetic, and professional in tone.
• High attention to detail and accuracy.
• Must have a noise-cancelling headset.
• Able to work during U.S. business hours (Arizona time).

Benefits

• Work in a diverse and inclusive environment.
• Supportive team atmosphere.
• Opportunity to play a crucial role in the company's success.