Quality Assurance Specialist - Remote

Overview

The IMA Group is seeking a detail-oriented Quality Assurance Specialist to support our growing team in a fully remote capacity. This role is responsible for reviewing medical and claims-related documentation to ensure accuracy, consistency, and compliance with client and internal quality standards.

In Short

• Review reports, addenda, peer reviews, and related documentation for quality, formatting, and completeness
• Identify inconsistencies, missing information, and documentation issues requiring correction
• Coordinate revisions and follow through to final report completion
• Communicate with internal teams regarding pending updates and turnaround timelines
• Help manage urgent requests and ensure reports are finalized within established deadlines
• Support a smooth, efficient experience for both internal and external stakeholders

Requirements

• Associate degree required; Bachelor’s degree preferred
• Clinical or healthcare-related background strongly preferred
• 1–3 years of experience in quality assurance, claims review, disability, workers’ compensation, or related areas
• Strong attention to detail and ability to manage multiple deadlines
• Comfortable learning client-specific guidelines and documentation standards
• Proficiency with Microsoft Word; Excel experience preferred

Benefits

• Fully remote work environment
• Collaborative, team-focused culture
• Opportunity to support quality and operational excellence in a growing organization
• Stable, structured workflow with clear expectations
• Health, dental, and vision insurance
• 401(k) with employer match
• PTO + holidays + family leave
• Tuition reimbursement + student loan assistance
• Additional benefits including LTD, STD, FSA, and life insurance