Sales Helpdesk Process Administrator - Remote

Overview

The Helpdesk Process Admin ensures seamless technology support, operational efficiency, and process compliance across the sales team.

In Short

• 100% full-time remote opportunity
• Join a national leader in credit repair
• Provide first-level technical assistance to the sales team
• Manage system assignments and monitor compliance tools
• Coordinate closely with offshore partners
• Lead training and development initiatives
• Ensure compliance with technical requirements and sales fraud guidelines
• Develop and document SOPs for the sales department
• Troubleshoot and resolve issues with sales software
• Support agents with system access and onboarding

Requirements

• Experience in technical support or sales administration
• Strong problem-solving skills
• Ability to work collaboratively with IT and offshore teams
• Excellent communication skills
• Familiarity with sales software and compliance tools
• Experience in training and onboarding new employees
• Detail-oriented with strong organizational skills
• Ability to develop and document processes

Benefits

• Work for a recognized top company
• Opportunity for career growth
• Supportive work environment
• Access to training and development resources
• Flexible work arrangements