Account Delivery Specialist - Remote

Overview

We are looking for an extremely detail-oriented, communicative, and proactive project manager and account lead to join our growing digital agency. If you are passionate about keeping large marketing projects organized, creative problem solving, and building long-term relationships with team members and clients, this could be the perfect role for you.

In Short

• Help manage the successful delivery of work for a book of accounts from the moment we kick off each project.
• Build trust and buy-in from client contacts while inspiring and leading internal teams to do their best work and drive results.
• Process and delegate deliverables and tasks to digital marketing, content, design, and web teams.
• Create easily digestible, organized project plans and trackers, then keep them updated on a rolling basis.
• Prepare for and lead regularly scheduled client meetings.
• Deliver all work on time — or work with clients and internal team members to negotiate new deadlines.
• Source client inputs, feedback, and approvals on deliverables.
• Collaborate with clients and team members in real-time via Slack.
• QA deliverables to ensure adherence to client objectives and inputs.
• Understand our goals for each of your projects and ensure their achievement.

Requirements

• An ambitious and extremely organized project manager who is passionate about delivering complex digital marketing and web projects.
• Extremely attentive to deadlines, processes, and details.
• Strong communication skills.
• Enjoys interfacing with clients.
• Proactive problem solver who isn’t afraid to dive in and get your hands dirty.
• Able to pivot quickly between tasks and adapt to shifting expectations and client goals.
• Experience managing work inside of more advanced project management software like ClickUp, Asana, or Airtable.
• At least 2 years of project management experience in an agency setting is preferred.
• Flexibility in your working hours so you can meet with our Spain-based web team as well as client meetings throughout the day.

Benefits

• Opportunity to work in a growing digital agency.
• Collaborative team environment.
• Flexibility in work hours.
• Engaging projects with diverse clients.