Team Manager - Remote

Overview

As a Team Manager, you will be responsible for managing around 8-10 individuals of different specialist backgrounds including travel, dining, tickets and creative, ensuring exceptional customer service.

In Short

• Manage a diverse team of 8-10 individuals.
• Ensure high standards of customer service.
• Drive change and innovation within the team.
• Train, recruit, and motivate team members.
• Excellent communication skills required.
• Work in a fast-paced and dynamic environment.
• Passion for developing people is essential.
• Thrive under pressure.
• Focus on teamwork and collaboration.
• Manage lifestyle requests from members.

Requirements

• Strong experience in customer service management.
• Ability to lead and inspire a team.
• Proactive approach to problem-solving.
• Experience in training and performance management.
• Passion for customer service.
• Ability to work in a busy environment.
• Strong communication and interpersonal skills.

Benefits

• Dynamic and exciting work environment.
• Opportunity to lead and innovate.
• Develop your leadership skills.
• Work with a diverse team.
• Engage with a vibrant market.