Team Manager - Remote

Overview

As a Team Manager, you will be responsible for managing around 8-10 individuals of different specialist backgrounds including travel, dining, tickets and creative. You will need to have strong experience working in customer service in a management capacity.

In Short

• Manage a team of 8-10 individuals from various specialties.
• Drive change and innovation in customer service.
• Train, recruit, and motivate team members.
• Foster a dynamic and fun team environment.
• Ensure excellent communication within the team.
• Thrive under pressure in a fast-paced environment.
• Focus on performance management and development.
• Handle diverse lifestyle requests from members.
• Passion for customer service is essential.
• Leadership skills are crucial for success.

Requirements

• Strong experience in customer service management.
• Excellent communication skills.
• Ability to lead and develop a team.
• Proactive approach to problem-solving.
• Experience in training and recruitment.
• Ability to thrive in a busy environment.
• Passion for working with people.
• Experience in a dynamic market is a plus.
• Strong leadership qualities.
• Ability to manage pressure effectively.

Benefits

• Opportunity to work in a dynamic market.
• Rewarding work environment.
• Collaborative team culture.
• Professional development opportunities.
• Engaging and fun workplace.
• Impact on customer service innovation.
• Supportive management team.
• Competitive salary (not specified).
• Flexible working conditions (not specified).
• Networking opportunities within the industry.