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Luxury Travel Consultant - French Speaking - Remote

Posted 2 days ago
Customer Service
Full Time
Switzerland

Overview

We are looking for a French-speaking Luxury Travel Consultant to join our team in Switzerland, providing expert travel services to premium cardholders.

In Short

  • Advising clients in French and English via phone and email.
  • Handling customer inquiries from quote preparation to billing for individual trips.
  • Making reservations with airlines, hotels, and travel agencies.
  • Creating tailored offers, travel documents, and detailed travel itineraries.
  • Facilitating unique travel experiences with passion.
  • Actively selling special promotions and exclusive offers.

Requirements

  • Fluent in French and English.
  • Experience in luxury travel consulting or customer service.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple inquiries and tasks.
  • Knowledge of travel industry and reservation systems.

Benefits

  • Competitive salary and commission structure.
  • Opportunity to work in a dynamic and international environment.
  • Access to exclusive travel offers and promotions.
  • Professional development and training opportunities.
Ten Group logo

Ten Group

Ten Group is a technology-driven service business on a mission to redefine service excellence and become the most trusted service provider globally. With millions of members accessing services across lifestyle, travel, dining, and entertainment, Ten partners with over fifty clients, including major financial institutions like HSBC and the Royal Bank of Canada. The company operates on a platform-as-a-service model, generating stable, multi-year revenue through technology fees. As the first B Corp listed on the London Stock Exchange, Ten is committed to innovation and growth, leveraging cutting-edge technology, including AI, to enhance member experiences. With a focus on operational efficiency and transformation, Ten fosters a dynamic and inclusive workplace culture that values diversity and supports employee development.

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