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French-speaking Luxury Travel Consultant - Remote

Posted 1 week ago
Customer Service
Full Time
Spain

Overview

We are looking for a French-speaking Luxury Travel Consultant to advise our premium cardholders and facilitate unique travel experiences.

In Short

  • Advising clients by phone and email in French and English
  • Handling customer inquiries from quote preparation to billing
  • Making reservations with airlines, hotels, and travel agencies
  • Creating tailored offers, travel documents, and itineraries
  • Facilitating unique travel experiences
  • Actively selling special promotions and exclusive offers

Requirements

  • Fluent in French and English
  • Experience in customer service or travel consulting
  • Strong communication skills
  • Passion for travel and customer satisfaction
  • Ability to work in a fast-paced environment

Benefits

  • Competitive salary
  • Opportunities for professional growth
  • Dynamic work environment
  • Employee discounts on travel services
Ten Group logo

Ten Group

Ten Group is a technology-driven service business on a mission to redefine service excellence and become the most trusted service provider globally. With millions of members accessing services across lifestyle, travel, dining, and entertainment, Ten partners with over fifty clients, including major financial institutions like HSBC and the Royal Bank of Canada. The company operates on a platform-as-a-service model, generating stable, multi-year revenue through technology fees. As the first B Corp listed on the London Stock Exchange, Ten is committed to innovation and growth, leveraging cutting-edge technology, including AI, to enhance member experiences. With a focus on operational efficiency and transformation, Ten fosters a dynamic and inclusive workplace culture that values diversity and supports employee development.

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