Remote Otter LogoRemoteOtter

Trilingual Virtual Travel Consultant - Remote

Posted 3 weeks ago
Customer Service
Full Time
Malaysia

Overview

Join our APAC Team in Malaysia as a Mandarin & Cantonese-Speaking Virtual Travel Consultant! We’re looking for a dynamic and enthusiastic Virtual Travel Consultant specializing in Lifestyle Management to complement our APAC team.

In Short

  • A travel consultant who thrives on creating exceptional travel experiences.
  • The go-to person for friends seeking advice on holiday destinations.
  • Always up-to-date with the latest luxury hotels, cruises, and must-visit locations.
  • A professional who excels in a fast-paced, engaging work environment.
  • Responsible for fulfilling leisure travel requests for global members.
  • Handling scheduled, no-frills, and chartered flight-only requests.
  • Providing top-tier service ensuring exceptional member satisfaction.
  • Outstanding customer service skills and a passion for exceeding expectations.
  • Strong commercial judgment and finding the best travel solutions.
  • Proficiency with GDS booking technology, preferably Amadeus.

Requirements

  • Outstanding customer service skills.
  • Passion for exceeding expectations.
  • Strong commercial judgment.
  • Proficiency with GDS booking technology.
  • Ability to thrive in a fast-paced environment.

Benefits

  • Join a leading global lifestyle management business.
  • Work in an exciting and supportive environment.
  • Access to best travel, live entertainment, and luxury retail services.
  • Be part of a company with a positive impact on society and the environment.
Ten Group logo

Ten Group

Ten Group is a technology-driven service business on a mission to redefine service excellence and become the most trusted service provider globally. With millions of members accessing services across lifestyle, travel, dining, and entertainment, Ten partners with over fifty clients, including major financial institutions like HSBC and the Royal Bank of Canada. The company operates on a platform-as-a-service model, generating stable, multi-year revenue through technology fees. As the first B Corp listed on the London Stock Exchange, Ten is committed to innovation and growth, leveraging cutting-edge technology, including AI, to enhance member experiences. With a focus on operational efficiency and transformation, Ten fosters a dynamic and inclusive workplace culture that values diversity and supports employee development.

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