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Lifestyle Concierge - English Speaker - Remote

Posted 6 days ago
Customer Service
Full Time
Victoria, Australia

Overview

The Lifestyle Concierge role involves providing exceptional service to members by handling a wide range of requests related to travel, retail, and entertainment.

In Short

  • Fluent English communication skills required
  • Strong organisational and multitasking abilities
  • Positive, proactive attitude
  • Experience with high-end clients preferred
  • Knowledge of travel, dining, and retail industries is a plus
  • Opportunities for career growth
  • Part of a dynamic global team
  • Competitive compensation and benefits
  • Exposure to exclusive events
  • Supportive working culture

Requirements

  • Fluent in spoken and written English
  • Strong organisational skills
  • Ability to multitask effectively
  • Problem-solving mindset
  • Confidence in client interactions
  • Knowledge of travel and entertainment sectors
  • Experience in customer service
  • Research and creativity skills
  • Ability to work within timeframes
  • Team collaboration skills

Benefits

  • Dynamic global team environment
  • Career development opportunities
  • Access to exclusive events and experiences
  • Collaborative company culture
  • Competitive salary and benefits package
Ten Group logo

Ten Group

Ten Group is a technology-driven service business on a mission to redefine service excellence and become the most trusted service provider globally. With millions of members accessing services across lifestyle, travel, dining, and entertainment, Ten partners with over fifty clients, including major financial institutions like HSBC and the Royal Bank of Canada. The company operates on a platform-as-a-service model, generating stable, multi-year revenue through technology fees. As the first B Corp listed on the London Stock Exchange, Ten is committed to innovation and growth, leveraging cutting-edge technology, including AI, to enhance member experiences. With a focus on operational efficiency and transformation, Ten fosters a dynamic and inclusive workplace culture that values diversity and supports employee development.

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