Virtual Lifestyle Concierge - English, Mandarin, Cantonese Speaking - Remote

Overview

The Virtual Lifestyle Concierge role involves assisting members with their lifestyle needs, utilizing language skills in English, Mandarin, and Cantonese.

In Short

• Fluent in English, Mandarin, and Cantonese.
• Passionate about helping people and organizing.
• Work in a tech-focused, entrepreneurial environment.
• Handle requests in travel, retail, and entertainment.
• Provide personalized solutions to members.
• Research options to meet members' lifestyle needs.
• Manage member expectations and deadlines.
• Resolve customer complaints effectively.
• Proactively suggest tailored lifestyle options.
• Act as an advisor and translator for members.

Requirements

• Fluency in English, Mandarin, and Cantonese.
• Strong communication and research skills.
• Experience in customer service or lifestyle management.
• Ability to manage multiple requests simultaneously.
• Proactive and resourceful attitude.
• Strong organizational skills.
• Ability to work under pressure.
• Team player with a collaborative mindset.
• Willingness to learn and grow within the company.
• Understanding of travel, retail, and entertainment sectors.

Benefits

• Opportunity to work in a global market leader.
• Access to exclusive benefits and loyalty schemes.
• Dynamic and innovative work environment.
• Professional development opportunities.
• Collaborative team culture.
• Work with a diverse and talented team.
• Potential for career advancement.
• Engagement in a rapidly growing company.
• Access to proprietary technology platforms.
• Supportive management and mentorship.