Salesforce Solutions Engineer - Remote

Overview

At Tekton Labs, we empower organizations with AI-driven, automated, and scalable Salesforce solutions. We're seeking a Salesforce Solutions Engineer with strong Sales Cloud and Service Cloud expertise, capable of handling both custom development and hands-on administration.

In Short

• Customize and develop Salesforce NPSP Sales and Service Cloud features.
• Build and maintain Visualforce pages, Lightning Web Components (LWC), and Apex classes/triggers.
• Automate business processes using Flows, Workflow Rules, and Process Builder.
• Design and configure queues, assignment rules, Omni-Channel routing, and approval processes.
• Manage users, roles, profiles, and permission sets.
• Monitor and maintain data integrity and system performance.
• Troubleshoot technical issues and ensure system reliability.
• Integrate Salesforce with external platforms using APIs or middleware.
• Develop and maintain dashboards and complex reports.
• Support CTI system integrations and customer service workflows.

Requirements

• 3–5 years of experience in Salesforce development and administration.
• Strong command of Apex (classes, triggers, test coverage).
• Proficiency in LWC and Aura Components.
• Deep knowledge of Sales Cloud and Service Cloud features and data models.
• Experience with Flows, Workflow Rules, and Process Builder.
• Solid grasp of Salesforce API integrations and data tools.
• Experience with reports, dashboards, and performance metrics.
• Hands-on with GitHub or Bitbucket, version control and Gearset.
• Familiarity with Agile workflows (Jira, Bitbucket).

Benefits

• Join impactful Salesforce projects focused on Sales & Service process optimization.
• Gain exposure to full-cycle development, administration, and integration.
• Be part of a remote-first, Mountain Time-aligned agile team.
• Focus on quality, innovation, and continuous learning.