Associate Risk Operations Analyst - Remote

Overview

We are looking for a hands-on experienced payment operations risk analyst for a brand new high growth FinTech SaaS team to solve real-world problems for healthcare providers around the country.

In Short

• Contribute and support merchant onboarding and underwriting.
• Ongoing fraud monitoring and chargeback workflows.
• Ensure compliance with regulatory and operational policies.
• Conduct in-depth analysis of customer data.
• Review and process customer profile and bank account changes.
• Daily review and processing of chargebacks.
• Monitor payments transactional activities.
• Investigate suspicious payment activity.
• Perform data analysis to identify trends.
• Maintain discretion with sensitive information.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum 3 years of experience in FinTech or financial services.
• Experience with payments industry verification tools.
• Ability to make decisions based on data.
• Strong analytical skills.
• Data analysis skills using Microsoft Excel/Google Sheets.
• Understanding of risk assessment and compliance requirements.
• Excellent written and verbal communication skills.

Benefits

• Healthcare benefits.
• Discounts on work from home basics.
• Resources for mental health and fitness.