Remote Otter LogoRemoteOtter

Junior Client Support Representative - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide

Overview

We are seeking a reliable Junior Client Support Representative to join the team. You will serve as the main point of contact for clients submitting press releases (PRs), and help ensure a smooth, professional experience.

In Short

  • Opportunity to work on great projects
  • Remote / Pet-friendly office
  • Provided equipment and technology in support of remote work
  • Private healthcare insurance for you and your family
  • Team building events
  • Client communication through chat, email, and video calls
  • Review and provide feedback on press releases
  • Assist clients in selecting appropriate distribution packages
  • Coordinate with finance team regarding payments
  • Learn and use internal systems for order management

Requirements

  • Excellent verbal and written communication skills in English
  • Comfortable using online tools (chat, email, internal systems)
  • Fast learner and detail-oriented
  • Experience in support / helpdesk
  • Willing to occasionally respond during weekends or off-hours
  • Bonus points for speaking additional foreign languages
  • Experience in PR, editorial or crypto/finance sectors

Benefits

  • Opportunity to work on great projects
  • Remote / Pet-friendly office
  • Provided equipment and technology in support of remote work
  • Private healthcare insurance for you and your family
  • Team building events
Team Sava logo

Team Sava

Team Sava is dedicated to assembling exceptional teams of passionate professionals and top-tier software developers for rapidly growing global hi-tech companies. They focus on creating a supportive and comfortable work environment, valuing each team member's input and fostering collaboration. Team Sava offers flexible working arrangements, including remote work options, and emphasizes the importance of work-life balance, providing benefits such as private healthcare and ample vacation days. The company is currently seeking an experienced Game Developer to design and optimize interactive casino-style games, highlighting their commitment to innovative and engaging product development.

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