Senior Manager, KYC Operations - Remote

Overview

The Senior Manager, KYC leads, develops and oversees the work of a dynamic team of professionals who develop KYC Ops frameworks and provides oversight, expert policy/regulatory guidance and advice related to specialized domains of TD's KYC programs.

In Short

• Lead and manage a team focused on KYC operations.
• Provide strategic direction on complex KYC Ops program activities.
• Oversee KYC reviews using a risk-based approach.
• Suggest and implement process improvements for efficiency and quality.
• Engage with senior management on high-visibility projects.
• Ensure compliance with regulatory requirements.
• Manage team performance and development.
• Facilitate key strategic discussions with executive audience.
• Develop KYC Ops frameworks and procedures.
• Act as primary escalation point for significant issues.

Requirements

• Undergraduate Degree or equivalent professional experience.
• 5+ years of direct management experience in financial services.
• Experience in KYC, AML, or fraud management preferred.
• Strong leadership and team management skills.
• Background in data analysis and stakeholder engagement.
• Ability to manage complex projects and processes.
• Excellent communication and strategic thinking skills.
• Experience in risk management and compliance.
• Capability to drive process improvements.
• Strong understanding of regulatory requirements.

Benefits

• Competitive salary and variable compensation.
• Comprehensive health and well-being benefits.
• Paid time off including vacation and holidays.
• Career development and training programs.
• Banking benefits and discounts.
• Supportive work environment focused on growth.
• Diversity and inclusion initiatives.
• Opportunities for mentorship and coaching.
• Access to an online learning platform.
• Commitment to community engagement and sustainability.