Funding Operations Associate IV - Remote

Overview

The Funding Operations Associate IV is responsible for managing day-to-day operations activities in support of the Personal & Commercial Banking line at TD Bank, ensuring efficient processes and customer satisfaction.

In Short

• Manage day-to-day operations activities.
• Act as a liaison between departments.
• Identify and address process improvements.
• Support and mentor less experienced staff.
• Handle customer inquiries and resolve complaints.
• Suggest policy changes based on observations.
• Perform complex operational tasks independently.
• Work in a fast-paced environment with competing priorities.
• Participate in training and development programs.
• Maintain privacy and security of information.

Requirements

• High School Diploma or GED.
• 3-5 years of related experience.
• Strong interpersonal and organizational skills.
• Ability to coach and mentor others.
• Effective conflict resolution skills.
• Strong verbal and written communication skills.
• Proven leadership abilities.
• Ability to learn current applications related to the position.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Paid time off including vacation and holidays.
• Career development opportunities.
• Mentoring programs.
• Access to an online learning platform.
• Banking benefits and discounts.
• Supportive work environment focused on growth.