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Debt Specialist III - Remote

Posted 1 week ago
Sales / Business
Full Time
USA
$23.25 - $30.75 USD/hour

Overview

The Debt Specialist III role focuses on reducing losses by negotiating and collecting payments on delinquent accounts while providing excellent customer service.

In Short

  • Work location: Phoenix, Arizona.
  • Full-time position with 40 hours per week.
  • Pay range: $23.25 - $30.75 USD per hour.
  • Responsible for negotiating and collecting payments on various delinquent accounts.
  • Requires advanced skills and expertise in financial products and services.
  • Utilize data analysis to identify and solve complex problems.
  • Strong communication skills are necessary for handling sensitive information.
  • Must comply with bank policies and procedures.
  • Education requirement: High School Diploma or GED.
  • Minimum of 2 years of related experience required.

Requirements

  • Strong phone skills to effectively work with customers.
  • Demonstrated negotiation experience with positive outcomes.
  • Sales skills and ability to present the company positively.
  • Ability to explain a wide variety of consumer loan products.
  • Writing ability to document calls clearly.
  • Proficiency in PC skills.

Benefits

  • Comprehensive Total Rewards package including salary and variable compensation.
  • Health and well-being benefits.
  • Paid time off including vacation and holidays.
  • Career development opportunities and training programs.
  • Banking benefits and discounts.
TD Bank, N.A logo

TD Bank, N.A

TD Bank, N.A. is one of the world's leading global financial institutions and the fifth largest bank in North America by branches. With a commitment to delivering legendary customer experiences, TD serves over 27 million households and businesses across Canada, the United States, and beyond. The bank employs more than 95,000 colleagues who are dedicated to enriching the lives of customers, communities, and each other. Guided by the vision to 'Be the Better Bank,' TD emphasizes innovation in customer experience and offers extensive growth opportunities, skill development, and a supportive work environment. The bank is also committed to diversity, equity, and inclusion, fostering a culture where all colleagues can thrive and make a positive impact in their communities through initiatives like the TD Ready Commitment.

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