Manager, Fraud Operations - Remote

Overview

As the Manager of Fraud Operations at Taxwell, you will lead a team in identifying and mitigating financial and fraud risks, making a significant impact on our customers and business.

In Short

• Lead a team responsible for fraud detection and risk management.
• Analyze data to identify fraud trends and anomalies.
• Develop and maintain fraud detection models.
• Collaborate with law enforcement on fraud investigations.
• Educate teams on fraud behaviors and risk indicators.
• Manage performance against KPIs and operational risks.
• Foster a culture of integrity and continuous improvement.
• Support hiring and onboarding of new team members.
• Ensure compliance with regulatory requirements.
• Work in a fast-paced, dynamic environment.

Requirements

• Active certification in CFE, CAMS, or CAFS.
• 2-3 years of experience managing teams in regulated environments.
• Strong analytical skills with proficiency in SQL.
• Exceptional communication and organizational skills.
• Experience with fraud platforms and case management systems.
• Familiarity with IRS regulations and compliance rules.
• Experience in fintech, banking, or financial services.
• Ability to operate in ambiguous environments.
• Experience in tax-related industries is a plus.
• Leadership experience in change management initiatives.

Benefits

• Supportive and inclusive work environment.
• Opportunities for professional development.
• Commitment to diversity and equal opportunity employment.
• Access to resources for personal and professional growth.
• Collaboration with a team of experts in tax and technology.
• Flexible work arrangements.
• Comprehensive benefits package.
• Engagement in meaningful work that impacts customers' financial situations.
• Participation in innovative projects within the fintech space.
• Encouragement of employee contributions and feedback.