Senior Marketing Operations Manager - Remote

Overview

Talkiatry is looking for a forward-thinking Senior Marketing Operations Manager to lead the strategic evolution of our lifecycle marketing operations and infrastructure. You’ll play a pivotal role in building intelligent, scalable systems that ensure patients receive personalized, timely, and impactful communication across every step of their healthcare journey.

In Short

• Drive and evolve the marketing automation infrastructure across the full customer lifecycle.
• Lead cross-functional collaboration with Growth, Product, Data, and Engineering teams.
• Oversee campaign operations for seamless execution.
• Design and implement sophisticated experimentation frameworks.
• Establish and document scalable operational processes.
• Drive innovation in lifecycle marketing by exploring new channels.

Requirements

• Bachelors degree in Marketing, Business, or relevant experience.
• 5-8 years of experience in marketing/campaign operations or related roles.
• Deep expertise in full lifecycle campaign development.
• Proficient in marketing automation platforms.
• Working knowledge of SQL and customer data platforms.
• Experience applying AI/ML models in lifecycle marketing.
• Proven ability to work cross-functionally.
• Strong understanding of digital marketing strategies.
• Strong problem-solving skills with attention to detail.
• Passionate about improving the digital experience for patients.

Benefits

• Top-notch team motivated to make a difference in mental health care.
• Collaborative environment at a fast-paced startup.
• Flexible location: work remotely across the U.S. or from HQ in NYC.
• Excellent benefits including medical, dental, vision, and 401K with match.
• Generous PTO plus paid holidays and parental leave.
• Opportunities for career growth and skill development.
• Focus on team well-being in a mental health company.