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Online Customer Care Specialist - Remote

Posted 41 weeks ago
Customer Service
Full Time
Worldwide
$5 - $5/hour

Overview

Join our team as an Online Customer Care Specialist and provide top-tier support to e-commerce shoppers.

In Short

  • Assist customers via chat, email, phone, and SMS
  • Manage orders, refunds, and product recommendations
  • Track shipments and ensure timely issue resolution
  • Maintain accurate customer records and service insights

Requirements

  • 1+ year of customer service or e-commerce experience
  • Strong communication and problem-solving skills
  • Familiarity with Shopify and CRM tools
  • Detail-oriented and sales-driven
  • Ability to work remotely

Benefits

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Work-from-home flexibility

T.A

TalentPop App

GNM Salon Apparel is a rapidly expanding brand focused on delivering innovative design solutions in the salon apparel industry. The company is dedicated to aligning creative concepts with its brand vision and strategy, fostering a collaborative work environment. With a commitment to employee well-being, GNM Salon Apparel offers competitive salaries, paid time off, health and dental insurance, and the flexibility of remote work. As the company continues to grow, it provides ample opportunities for advancement and encourages creativity and teamwork among its staff.

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