Marketplace Support Engineer - Remote

Overview

Tackle is the leading solution built to help software companies generate revenue through a data-driven Cloud go-to-market (Cloud GTM). Our Platform and our team come together to help our customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft.

In Short

• Join Tackle's Customer Experience team as a Marketplace Support Engineer.
• Work closely with Tackle’s ISVs to achieve their Cloud Marketplace goals.
• Triage and identify the best Tackle resources for ISVs.
• Engage with over 500 software companies.
• Support companies at various stages of their go-to-market strategy.
• Contribute to transforming the way software is sold.
• Be part of a venture-backed company with top SaaS investors.
• Utilize data-driven strategies to enhance customer experience.
• Collaborate with a passionate and energetic team.
• Help grow cloud co-sell relationships.

Requirements

• Strong communication skills.
• Experience in customer support or related field.
• Familiarity with cloud platforms like AWS, Google Cloud, and Microsoft.
• Ability to work in a fast-paced environment.
• Problem-solving skills.
• Passion for technology and customer success.
• Experience with ISVs is a plus.
• Ability to work collaboratively in a team.
• Energetic and responsive attitude.
• Willingness to learn and adapt.

Benefits

• Opportunity to work with leading software companies.
• Dynamic and supportive work environment.
• Professional growth and development opportunities.
• Competitive salary and benefits package.
• Work remotely with a flexible schedule.
• Be part of a mission-driven company.
• Access to cutting-edge technology and tools.
• Collaborative team culture.
• Engagement in innovative projects.
• Networking opportunities with industry leaders.