Technical Support Specialist - Remote

Overview

As a Technical Support Specialist, you will play a pivotal role in ensuring the smooth operation and resolution of technical challenges for Syrve software users.

In Short

• Provide technical support for Syrve software users.
• Resolve technical challenges effectively.
• Communicate with clients and internal teams.
• Work with cutting-edge technology.
• Collaborate with international teams.
• Support B2B clients.
• Maintain software operation.
• Utilize problem-solving skills.
• Engage in software troubleshooting.
• Ensure customer satisfaction.

Requirements

• Strong technical background.
• Excellent problem-solving skills.
• Effective communication skills.
• Experience with cloud environments.
• Knowledge of databases.
• Familiarity with restaurant management software.
• Ability to work in a team.
• Experience in customer support.
• Proactive attitude.
• Ability to work under pressure.

Benefits

• Opportunity to work with cutting-edge technology.
• Collaboration with international teams.
• Supportive work environment.
• Professional growth opportunities.
• Engagement with a diverse client base.
• Contribution to customer satisfaction.
• Dynamic work challenges.
• Access to training resources.
• Flexible working arrangements.
• Innovative company culture.