Team Leader Field Service Western Europe (m/f/d) Pharma - Remote

Overview

In this diverse position, you will lead a team of Field Service Technicians in Western Europe, maintain close customer contact, and manage the organizational tasks surrounding service operations.

In Short

• Lead a team of Field Service Technicians in Western Europe.
• Ensure necessary qualifications and equipment for your team.
• Maintain close communication with customers from inquiry to service completion.
• Organize Field Service operations according to established processes.
• Handle contractual and legal clarifications related to service operations.
• Contribute to success through effective team communication and planning.

Requirements

• Good technical and business knowledge from a technical education.
• Several years of experience in a similar position, preferably in pharma liquid packaging.
• Strong communication and teamwork skills with a service-oriented mindset.
• Proficient in MS Office and ideally experienced with SAP.
• Fluent in German and English; Spanish and/or Italian is a plus.
• Willingness to travel approximately 20% of the time.

Benefits

• Attractive working conditions with above-average compensation and bonuses.
• Flexible working hours with a 35-hour work week and mobile working options.
• Diverse working time models and childcare support.
• Employer-subsidized retirement plans and employee benefits.
• Intensive training and development opportunities.
• Comprehensive health management initiatives.
• High-quality digital onboarding support.