Technical Support Specialist - Remote

Overview

Are you interested in the development of customized parking technologies in an international environment? We look forward to your application!

In Short

• 80% – Remote customer support from the office
• Support customers with technical questions, issues, and configurations using modern IT tools
• Analyze and document inquiries efficiently
• 20% – Project work on-site throughout Switzerland
• Install, configure, and commission new parking systems at customer sites
• Ensure smooth integration into existing IT and network infrastructures
• Conduct training and handovers
• Act as a direct technical contact on-site

Requirements

• Completed training in a technical profession (e.g., electronics technician, mechatronics engineer)
• Solid knowledge in electrical engineering, IT/networks; ideally experience with cloud solutions
• Customer-oriented, independent, and structured working style
• Willingness to travel within Switzerland (driver's license category B)
• Fluent in German, good English skills in speaking and writing

Benefits

• Modern workplace in a dynamic and innovative company
• Flexible working hours, 40-hour weeks, possibility for home office
• Well-connected with public transport
• Opportunity for personal and professional development through targeted training
• Chance to take on additional responsibilities or a new role in the medium term