Community Management / Customer Support Consultant - Remote

Overview

Join our Community Management / Customer Support Consultant team and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

In Short

• Answer customer posts on social media platforms.
• Post media and content on company's social media profiles.
• Build positive and long-lasting relationships with customers.
• Meet team KPIs.
• Stay updated with cutting-edge technology.
• Work securely with customers’ sensitive information.
• Maintain knowledge of client’s products and services.
• Cooperate with branding team to strengthen company brand identity.

Requirements

• Excellent English skills (at least C1 for both spoken and written).
• At least 6+ months of experience working with social media platforms.
• Experience in customer support.
• Analytical and research skills.
• Positive and responsible attitude.
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection.

Benefits

• Flexible schedule.
• Opportunity to work fully remotely.
• Inclusive international environment.
• Compensation in USD.
• Good bonuses for referring friends.
• Paid intensive training and probation.
• Work-life balance.
• Responsive management interested in your growth.
• Conditions for self-development.