Customer Support Consultant - Remote

Overview

We are epay, an independent full-service payment provider offering our global partners a platform that allows them to remain flexible in the ever-changing payment journey.

In Short

• Seeking a Customer Support Consultant for the technical support team.
• Looking for a team player with strong communication skills.
• High service orientation is essential.
• Join a rapidly growing network with innovative partners.
• Work with scalable gift card, prepaid, payment, issuing, acquiring, and incentive solutions.
• Be part of the Digital Payment Unit of Euronet Worldwide, Inc.
• Contribute to driving the payment journey of the future.
• Flexible working environment.
• Opportunity to work with a diverse team.
• Engage with partners across various countries.

Requirements

• Experience in customer support or technical support.
• Strong communication skills.
• Ability to work in a team.
• Service-oriented mindset.
• Flexibility to adapt to changing environments.
• Willingness to learn and grow.
• Problem-solving skills.
• Experience in payment solutions is a plus.
• Fluency in English; additional languages are a plus.
• Proficiency in using support tools and software.

Benefits

• Competitive salary.
• Flexible working hours.
• Opportunity for professional development.
• Work in a dynamic and innovative environment.
• Collaborate with a diverse team.
• Access to various employee benefits.
• Engagement in exciting projects.
• Supportive company culture.
• Remote work options available.
• Participation in company events.