Customer Support Consultant - Remote

Overview

Join our Customer Support Consultant team and thrive in a multicultural and multilingual environment while enjoying your home office.

In Short

• Provide exceptional customer support via chats and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Stay updated with cutting-edge technology
• Work securely with customers’ sensitive information
• Apply the latest customer happiness practices
• Maintain knowledge of client’s products and services
• Communicate with developers and other departments

Requirements

• Excellent English skills (C1 level)
• Experience in customer support, preferably in gaming
• Strong knowledge of RPGs, mobile games, or streaming platforms
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop (8GB RAM) and stable internet connection

Benefits

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Bonuses for referring friends
• Paid training and probation
• Work-life balance
• Responsive management
• Opportunities for self-development