Senior Salesforce Business Analyst - Remote

Overview

Storable is seeking a Senior Salesforce Business Analyst to lead high-impact Salesforce initiatives, work cross-functionally with stakeholders, and ensure our Salesforce and Go-to-Market platforms align with business goals.

In Short

• Lead discovery sessions with stakeholders to gather and document complex business requirements.
• Design scalable Salesforce solutions that optimize business processes.
• Lead cross-function projects and drive Salesforce enhancements.
• Develop and refine user stories, process flows, and system requirements.
• Partner with Salesforce Admins, Developers, and Business Leaders to deliver high-value solutions.
• Analyze and improve existing Salesforce processes, ensuring alignment with industry best practices.
• Conduct user acceptance testing (UAT) and drive adoption strategies.
• Provide mentorship and guidance to junior analysts.
• Stay updated on Salesforce innovations and recommend enhancements.
• Provide training and documentation for end-users.

Requirements

• 5+ years of experience as a Salesforce Business Analyst or similar Salesforce role.
• Expert knowledge of Salesforce capabilities and best practices.
• Expertise in Sales Cloud, Service Cloud, and Flow automation.
• Strong understanding of Salesforce data structures and integrations.
• Experience leading cross-functional projects and stakeholder engagement.
• Proficiency with process mapping, user stories, and stakeholder management.
• Experience working in Agile environments and collaborating with development teams.
• Salesforce certifications (at least one of the following): Salesforce Business Analyst, Advanced Admin, or Platform App Builder.
• A solid understanding of the capabilities and best practices of marketing automation platforms, such as SFMC, HubSpot, Marketo, or Pardot.
• Comprehensive understanding of each activity in the lead-to-cash process from systems, business, and procedural viewpoints.
• Proficiency in writing advanced spreadsheet functions.

Benefits

• Generous health coverage for you and your family, including short- and long-term disability coverage, two-times base salary company-provided life insurance, emergency loans, legal coverage and more.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus a HRA to help offset your deductible.
• Engage remotely! Since 2020, we’ve transitioned to a fully remote environment but that doesn’t mean we’re not connected. We continue to run regular contests, trivia games, and virtual happy hours!
• Instant-access and flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy. No waiting to use it or need for accruals.
• Do More, Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences!
• Company anniversaries, birthdays, weddings, adding children to a family, first-time home buyers and more are celebrated.
• We encourage you to get active in the community by joining one of our offsite volunteer and community service events and by using volunteer PTO time.
• Self-care matters, so we offer the opportunity to take a load-off and enjoy a mental health day outside of your normal PTO time.
• Fully-paid parental leave: 12 and 6 weeks for primary and secondary caregivers respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to take care of aging dependents or family members, if needed.
• Monthly home data stipend added directly to your paychecks to help cover the cost of home internet, plus a home office sign-on bonus of $250.
• Comprehensive fertility care to support your journey towards parenthood.
• Access a range of mental well-being resources for yourself and your dependents.
• We offer financial experts to all our team members to help you make informed decisions and achieve your financial goals.
• We offer break initiatives that promote relaxation, ensuring you can recharge and bring your best self to both work and personal endeavors.
• Early Wage Access with DailyPay, this is an optional benefit that allows you to get your pay any time before payday.
• Direct Student Loan Payment Program, Storable has partnered with Fidelity to make a contribution directly to your loan servicer.