Chargeback Analyst - Remote

Overview

The Chargeback Analyst will manage all facets of the Vendor Chargeback Program, ensuring data accuracy and compliance while working cross-functionally with various teams.

In Short

• Own the chargeback program with an annual revenue of roughly $4M.
• Work cross-functionally with Buying, AP, and warehouses.
• Become an expert in chargeback data automation.
• Drive data gathering and scrubbing for accurate invoicing.
• Lead the chargeback dispute process.
• Maintain historical chargeback data and develop analytical dashboards.
• Own budgeting and forecasting for chargeback volume.
• Act as the subject matter expert on vendor requirements.
• Champion chargeback program success in warehouses.
• Optimize warehouse chargeback submission processes.

Requirements

• 3-5 years of relevant work experience in operations.
• Data obsessed with a focus on accuracy.
• Excellent Excel skills for data management.
• Ability to visualize data through graphs and dashboards.
• Experience in budgeting and forecasting.
• Strong collaborative skills in a cross-functional environment.
• Detail-oriented with excellent judgment.
• Strong interpersonal and communication skills.
• Ability to manage competing priorities in a fast-paced environment.
• Highly self-motivated with a strong work ethic.

Benefits

• Innovative and inclusive company culture.
• Comprehensive compensation packages.
• Health and wellness benefits.
• Opportunities for professional growth and development.
• Commitment to equity and sustainability.
• Supportive team environment.
• Focus on integrity, innovation, and trust.
• Encouragement of diverse perspectives.
• Emphasis on problem-solving and growth mindset.
• Celebration of team achievements.