Web Strategy & Systems Consultant - Remote

Overview

We’re looking for a systems-minded consultant to support one of our clients as they rethink how they manage and scale their suite of websites. This client works across multiple content management systems (CMS), and they’ve asked Stitch to step in and help assess their current setup, recommend a smarter support structure, and guide prioritization of web work going forward.

In Short

• Review the top 20 common work requests within each system and assess what’s possible today vs. what requires dev work
• Map the client’s current team structure and identify gaps or inefficiencies
• Document findings and recommend a future-state team structure with clearly defined roles and skills
• Lead discovery sessions with stakeholders to uncover known pain points, larger initiatives, and unmet needs
• Recommend a go-forward strategy for how the client should support and evolve their web properties
• Collaborate with Stitch and client leadership to prioritize tasks and define milestones
• Join weekly check-ins to keep work aligned to business priorities
• Work within martech platforms like Braze and Talon.One to create seamless customer journeys
• Stay current on design trends, UX best practices, and accessibility standards
• Travel up to 20% for strategic client meetings and on-site collaboration

Requirements

• Strong experience with CMS platforms
• Excellent communication and presentation skills
• Ability to audit and assess web systems
• Experience in consulting and client-facing roles
• Knowledge of UX best practices and design trends
• Strong organizational skills
• Curiosity and eagerness to learn

Benefits

• Opportunity to work with diverse clients
• Support for professional growth and curiosity
• Collaborative work environment
• Flexible working arrangements