Program Manager, Enterprise - Remote

Overview

As a Program Manager for Enterprise Partners at Stepful, you will lead a team of coaches to support students in their career pathways within the healthcare sector, ensuring they have the resources and guidance needed to succeed.

In Short

• Manage a team of coaches and support their development.
• Drive outcomes for student cohorts, including retention and job placement rates.
• Monitor and evaluate coach performance.
• Update data and reports for the client success team.
• Communicate with enterprise partners about student progress.
• Implement operational processes to enhance student support.
• Conduct weekly meetings to assess cohort progress.
• Provide constructive feedback to coaches.
• Assist in onboarding new coaches.
• Thrive in a fast-paced, ambiguous environment.

Requirements

• 2+ years of experience in a similar role.
• Experience in managing teams and operational processes.
• Detail-oriented with advanced skills in Excel.
• Strong communication skills.
• Passionate about education and student success.
• Ability to motivate team members.
• Willingness to adapt and learn quickly.
• Experience in healthcare or EdTech is a plus.
• Experience coordinating online courses at scale is a plus.

Benefits

• Opportunity to make a significant impact in students' lives.
• Work in a supportive and diverse environment.
• Be part of a growing company backed by reputable investors.
• Flexible working conditions.
• Professional development opportunities.