Professional Services Team Leader - Remote

Overview

The Professional Services Team Leader will oversee the planning, execution, and delivery of technical projects and integration processes at Start.io, leading a team to manage partner onboarding and provide technical consultancy.

In Short

• Lead and manage a team of professional services engineers.
• Foster a high-performance culture and support team growth.
• Oversee technical aspects of partner onboarding operations.
• Collaborate to troubleshoot technical issues across products.
• Drive end-to-end technical projects with cross-functional collaboration.
• Act as a customer advocate and work closely with various teams.
• Provide input into product development based on partner feedback.
• Design and maintain internal tools for operational efficiency.

Requirements

• Proven experience in Professional Services or Technical Account Management.
• Strong understanding of internet and mobile technologies.
• Expertise in REST APIs, HTTP, JSON, XML.
• Experience with debugging tools like Fiddler and Postman.
• Advanced proficiency in SQL and Microsoft Excel.
• Programming skills in Java, JavaScript, Python, or Fullstack development.
• Excellent project management skills.
• Strong communication and interpersonal skills.
• Self-motivated and proactive in a dynamic environment.
• Fluent in English.

Benefits

• Dynamic and innovative work environment.
• Collaboration with leading global partners.
• Opportunity to lead impactful technical projects.
• Professional growth and career development opportunities.