Sales Engineer - Remote

Overview

StarRez is the global market leader in student housing software and residential community management. Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds. With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.

In Short

• Seeking a Sales Engineer to act as a key liaison between customers and various teams.
• Responsible for delivering product demonstrations and scoping customer needs.
• Manage functional escalations and collaborate on product management.
• Monitor JIRA tasks and help establish best practices.
• Provide training and support to the sales team.
• Assist with customer transitions to cloud-based solutions.
• Identify process improvements within the sales engineering team.
• Opportunity to work in a supportive team environment.
• Full benefits including health care and 401k plan.
• Applications accepted until March 14th, 2025.

Requirements

• 1+ years of experience with the StarRez product as a Power User.
• 3+ years of experience in student housing or higher education.
• Strong focus on delivering results and meeting deadlines.
• Excellent listening and communication skills.
• Detail-oriented with the ability to prioritize tasks.
• Ability to understand customer needs and translate them into solutions.

Benefits

• Opportunity to be part of a high-performance company.
• Full benefits including health care and paid time off.
• Supportive team environment with learning opportunities.
• Promise of growth and appreciation for contributions.
• Work with a caring and passionate team.