Project Manager - Remote

Overview

StarRez is seeking a Project Manager to manage the installation, implementation, and training process for new customers, ensuring projects are delivered on time and to the highest standard.

In Short

• Lead end-to-end implementation projects across EMEA.
• Design and deliver engaging customer training (onsite and remote).
• Collaborate with internal teams to align on customer goals.
• Support existing customers and identify growth opportunities.
• Conduct tailored solution demonstrations for new implementations.
• Contribute to customer resources and best practices.
• Work flexibly and independently, coordinating travel and managing priorities.
• Build and maintain strong relationships with customers.
• Ensure successful outcomes for all projects.
• Act as a trusted advisor for customers using the platform.

Requirements

• 2+ years of experience in managing customer implementations in SaaS.
• Proven ability to build trusted partner relationships.
• Strong oral and written communication skills.
• Excellent problem-solving and analytical skills.
• Ability to prioritize and manage multiple projects.
• Detail-oriented with strong documentation skills.
• Technologically curious, able to learn new tools quickly.

Benefits

• Opportunity to be part of a high-performance company.
• A supportive team environment with learning opportunities.
• Promise of growth and appreciation for contributions.
• Work with a caring and passionate team.