Remote Otter LogoRemoteOtter

Community Manager (Spanish & Portuguese Speaking) - Remote

Posted 9 weeks ago
Customer Service
Full Time
Worldwide

Overview

As a Community Manager, you will implement the online community strategy by managing the daily activities of Airbnb’s Spanish & Portuguese speaking online communities.

In Short

  • Manage daily activities of online communities for Airbnb.
  • Ensure a safe and healthy environment for community members.
  • Facilitate engagement in line with community purpose.
  • Work alongside other community managers.
  • Adhere to Airbnb's communication strategy.
  • Be available to work from 9am BST/GMT.
  • Be hard-working, adaptable, and quick to learn.
  • Strive for continuous improvement.
  • Collaborate openly and honestly with the team.
  • Support the Senior Community Manager.

Requirements

  • Fluency in Spanish and Portuguese.
  • Experience in community management.
  • Strong communication skills.
  • Ability to work independently and as part of a team.
  • Familiarity with online community platforms.
  • Understanding of community engagement strategies.
  • Self-motivated and proactive attitude.
  • Ability to adapt to client requirements.
  • Commitment to sustainability and social responsibility.
  • Experience with moderation practices.

Benefits

  • Supportive and open work environment.
  • Employee benefits to enhance job performance.
  • Opportunities for professional development.
  • Work with leading businesses.
  • Be part of a B Corp certified company.
  • Engage in community-driven initiatives.
  • Collaborate with a diverse team.
  • Flexible working arrangements.
  • Focus on sustainability in work practices.
  • Recognition for best-in-class community management.
Standing on Giants logo

Standing on Giants

Standing on Giants is the world’s first agency dedicated to helping businesses build brand-owned online communities that prioritize customer engagement. Originating from the innovative team behind giffgaff's community-led model, the company collaborates with prominent brands such as Airbnb, Tesco Bank, and Utilita to create successful online communities that yield tangible results. As a Khoros Kudos award-winner in 2020 for Best-In-Class work, Standing on Giants is also the first online community company to achieve B Corp Certification, reflecting its commitment to high standards of environmental and social responsibility. The company envisions a future where business benefits both people and the planet, fostering trusting and collaborative communities. With a focus on employee well-being and sustainable practices, Standing on Giants offers a supportive work environment and a range of benefits to empower its team.

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